Reference

Privacy Policy for your account

Speed Baccarat, Monopoly Live, Football Strike, Cash or Crash, Bingo and Fishing God sit behind one account flow, so this Privacy Policy explains what data we collect when…

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d5321ws Privacy Policy for your account
CONTACT ROUTES

Three ways to ask about privacy

Privacy questions should reach a channel that can identify your account and record your request properly.

Privacy email Send privacy requests to [email protected] with your registered mobile number or email address.
Live chat Use live chat for short questions about cookies, data categories or payment records.
Account message If you are already signed in, send a message from your account centre.
DATA HANDLING

Six privacy controls we apply

Our privacy work is tied to how your account actually runs: sign-in checks, wallet records, cookie settings, device security and support follow-up.

Account collection

When you open an account, we collect details such as your name, contact data, login credential signals and region. These help us create the account, apply eligibility checks and secure future access.

Payment records

UPI, Paytm, PhonePe and Google Pay activity may create transaction references, timestamps and status results. We use those records to reconcile wallet entries, handle support cases and meet legal record duties.

Cookie choices

Cookies help keep sessions active, remember language choices and measure page errors. Where optional cookies are used, your browser settings and our cookie tools let you reduce non-essential tracking.

Security checks

We monitor sign-in patterns, device signals and unusual wallet actions to protect your account. Access to these records is limited to teams that need them for security, support or compliance work.

Retention periods

We keep account and transaction data only for as long as it is needed for service operation, legal duties, dispute handling or security checks. When retention is no longer needed, we delete or anonymise it.

Change requests

You can ask us to correct account data, explain a data use, or assess a deletion request. We may need identity proof before making changes that affect access, payments or security records.

Privacy questions before you join

These answers explain how the policy works in everyday account moments: joining, signing in, using local payment names, changing device settings and contacting support. They are written for India account access where local law permits, and they focus on the data practices behind your account rather than general lobby features.

We collect the details needed to create and protect your account, such as name, contact data, login credentials, region, device signals and verification results. We avoid asking for data that has no account or legal purpose.

Payment records help us match wallet entries with transaction status, answer support questions and maintain legally required records. We do not use payment references to publish public activity or expose your account balance outside your account area.

Yes, you can contact [email protected] and ask for a copy of data linked to your account. We will verify your identity first, then respond with the data we can share under applicable law.

Cookies support sign-in sessions, language settings, fraud checks and page performance checks. You can manage many cookie choices through your browser, though blocking essential cookies may affect account access or wallet pages.

Retention depends on the data type and the reason it was collected. Account records, payment references and support messages may be kept for legal duties, dispute handling and security checks, then deleted or anonymised.

Access is role-based. Support teams see what is needed to answer your request, payment teams see transaction references, and security teams see risk signals. Internal access is logged and limited to work duties.

Yes, send a request through email or your account message centre. We may ask for proof before changing contact details, payment-linked data or region records, especially where the change affects eligibility under local law.